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Drive Engagement, Boost Revenue
Our CRM solutions use segmentation, automation, and creative campaigns to build lasting customer relationships and drive growth.
Our solution
CRM Solutions for Meaningful Growth
We help eCommerce brands drive customer retention and revenue growth through personalised lifecycle management strategies. Our expert blend of storytelling, data, and automation ensures every interaction adds value.
Insightful Reporting for Smarter Decisions
Actionable monthly insights keep you informed and ahead, enabling data-backed decisions for ongoing success.
Bespoke Lifecycle Strategies That Deliver
Our CRM strategies align with customer preferences, using storytelling to create impactful connections.
Uncover Opportunities with Comprehensive Audits
We delve into your CRM setup to understand your customers and identify actionable insights for enhanced performance.
Continuous Optimisation for Peak Performance
Using data-driven refinements, we optimise messaging, timing, and segmentation for maximum engagement.
Storytelling That Resonates, Data That Delivers
We combine creative storytelling with data-driven strategies to create campaigns that emotionally connect with customers while driving impactful growth.
We deliver results.
Within 12 months of working together, on average Threesixty clients experience:
30%
Increase in Repeat Purchase Rate
42%
Higher Customer Lifetime Value (LTV)
3x
Higher Email Conversion Rates
Our solution
1
Lifecycle Marketing Strategy
We start by auditing your customer base to understand their behaviors, preferences, and lifecycle stages, then create a personalized CRM strategy that speaks to each segment.
2
Tailored Communication Plans
We design and implement communication strategies, using email, SMS, and other touchpoints, that nurture relationships and drive engagement across the customer journey.
3
Automation & Personalisation
By leveraging advanced automation tools, we deliver personalized content at scale, ensuring that each customer receives the right message at the right time.
4
Ongoing Testing & Optimisation
We continuously test and optimise your CRM campaigns, focusing on improving open rates, click-through rates, and conversions to drive more meaningful customer interactions.
5
Data-Driven Insights & Reporting
We provide in-depth reporting on key metrics like customer retention, lifetime value, and engagement, helping you make data-backed decisions for sustained growth.
Related case study
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Boosting conversion rates by 47% through retention strategies
Delhicious Body is a wellness brand renowned for its tea-based skincare, crafted to celebrate natural beauty and self-care rituals.
938%
Increase in Sales
5.44
Blended ROAS
Our services
Solutions for Every Business Challenge.
Let's TalkOne-Off Audits
Comprehensive analysis of your current CRM strategy
Recommendations for optimisation and growth
Get Started
Strategic Consulting
CRM audits and optimisation roadmaps
Platform setup and integration (e.g., Klaviyo, Ometria)
Lifecycle mapping and customer journey design
On-going targeted sends and CRM management
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Full-Service CRM Management
End-to-end campaign and flow management
Audience segmentation and strategy development
Performance tracking and monthly reporting
On-going targeted sends and CRM management
Get Started
Testimonial
"Thanks to Threesixty, we've expanded online, connecting with UK cocktail enthusiasts.
Together, we're crafting not just drinks, but also memorable experiences. Cheers to Threesixty for making it possible!"
Tom Mayes
Founder, Edmunds Cocktails
FAQs
What platforms do you work with?
We specialise in Klaviyo, Ometria, and other advanced CRM platforms.
How quickly can I expect results?
You’ll see initial improvements within the first 60 days, with continued optimisation driving long-term growth.
Do you offer standalone audits?
Yes! Our CRM audits provide actionable insights and tailored recommendations for improvement.
